Privacy Policy

Last updated: 08-06-2026

Signature Gift Society operates this store and website, including all related information, content, features, tools, products and services, to provide you, the customer, with a personalized shopping experience (the "Services"). Signature Gift Society is Powered by Shopify, enabling us to deliver the Services to you. This privacy policy describes how we collect, use and disclose your personal information when you visit, use or make a purchase or other transaction through the Services, or otherwise communicate with us. If there is a conflict between our terms of service and this privacy policy, this privacy policy prevails with respect to the collection, processing and disclosure of your personal information.

Please read this privacy policy carefully. By using and accessing the Services, you indicate that you have read this privacy policy and that you understand the collection, use and disclosure of your data as described herein.

Personal information we collect or process

When we use the term "personal information", we mean information that identifies you or another person, or can reasonably be linked to you or another person. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

• Contact details including your name, address, billing address, delivery address, phone number and email address.
• Financial information including credit card, debit card and financial account numbers, payment card information, transaction data, payment method, payment confirmation and other payment details.
• Account details including your username, password, security questions, preferences and settings.
• Transaction data including items you view, add to your cart, add to your wish list, or purchase, return, exchange or cancel, and your prior transactions.
• Communications with us including information you include in your communications with us, for example when submitting a customer support query.
• Device data including information about your device, browser or network connection, your IP address and other unique identifiers.
• Usage information including information about your interaction with the Services, including how and when you interact with or navigate through the Services.

Sources of personal information

We may collect personal information from the following sources:

• Directly from you, including when you create an account, visit or use the Services, communicate with us or otherwise provide us with your personal information;
• Automatically through the Services, including from your device when you use our products or Services or visit our websites, and through the use of cookies and similar technologies;
• From our service providers, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
• From our partners or other third parties.

How we use your personal information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

• Providing, customizing and improving the Services. We use your personal information to provide you with the Services, including to perform our agreement with you, process your payments, fulfill your orders, remember your preferences, send you account notifications, process purchases and returns, create and manage your account, arrange for shipping, facilitate returns and exchanges, enable you to post reviews, and create a customized shopping experience.
• Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending marketing communications by email, SMS or post, and to show you online advertisements for products or Services on the Services or other websites.
• Security and fraud prevention. We use your personal information to verify your account, provide a secure payment and shopping experience, and detect, investigate or take action on possible fraudulent, illegal, unsafe or malicious activity.
• Communicating with you. We use your personal information to provide customer support, respond to you, provide effective Services and maintain our business relationship with you.
• Legal reasons. We use your personal information to comply with applicable law or to respond to valid legal processes, including requests from law enforcement or government agencies.

How we disclose personal information

In certain circumstances, we may pass your personal information to third parties for legitimate purposes subject to this privacy policy, including:

• With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping);
• With business and marketing partners to deliver marketing services and advertise to you;
• When you instruct us, request us or otherwise give us permission to provide certain information to third parties;
• With our affiliates or otherwise within our group of companies;
• In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations, enforce applicable terms or policies, and to protect and defend the Services and our rights.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve the Services for you. For more information about how Shopify uses your personal information and about any rights you may have, please visit the Shopify Privacy Policy for Customers. You may also exercise certain rights in relation to your personal information at the Shopify Privacy Policy Portal.

Third-party websites and links

The Services may contain links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites.

Children's data

The Services are not intended for use by children and we do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal details, you may contact us using the contact details below to request that these be deleted.

Security and retention of your information

Please be aware that no security measure is perfect or impenetrable and we cannot guarantee "perfect security". How long we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your rights and choices

Depending on where you live, you may have some or all of the following rights in relation to your personal information:

• Right to access/know. You may have the right to request access to personal information that we hold about you.
• Right to delete. You may have the right to request that we delete personal information we hold about you.
• Right to correct. You may have the right to request that we correct inaccurate personal information we hold about you.
• Right to portability. You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party.
• Manage communication preferences. We may send you promotional emails and you can choose to stop receiving these at any time by using the unsubscribe option in our emails.

If you live in the United Kingdom or European Economic Area (EEA), you may also have the right to object to or restrict certain processing, and to withdraw consent where we rely on consent to process your personal information.

You may exercise any of these rights where indicated in the Services or by contacting us at info@signaturegiftsociety.com.

Complaints

If you have complaints about how we process your personal information, please contact us at info@signaturegiftsociety.com. Depending on where you live, you may also have the right to lodge your complaint with your local data protection authority. For the EEA, you can find a list of data protection supervisory authorities here.

International transfers

Please note that we may transfer, store and process your personal information outside the country where you live. If we transfer your personal information outside the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as the European Commission's standard contractual clauses.

Changes to this privacy policy

We may update this privacy policy from time to time. We will post the revised privacy policy on this website and update the "Last updated" date.

Contact

Should you have any questions about our privacy practices or this privacy policy, or if you would like to exercise any of the rights available to you, please email us at info@signaturegiftsociety.com.